Terms of Service

01

Authorized users

The platform is for:

• Authorized staff of Texas school districts and campuses.
• Providers we have approved after verifying their licenses and completing required background checks.

You may use the platform only on behalf of the district or practice you represent, and only if you are at least 18 years old. This public website is open to anyone.

02

Your account

Accounts are created and used in the platform, not on this website. You are responsible for:

• Keeping your sign-in credentials confidential.
• All activity under your account.
• Keeping your account information accurate.

Tell us right away at info@mindbridgetx.com if you think your account has been used without permission. Districts are responsible for removing access for staff who no longer need it.

03

Acceptable use

You agree not to:

• Access student information you are not authorized to see, or use it for anything other than the requested service.
• Share your account, or misrepresent your identity, role, license, or credentials.
• Upload unlawful, harmful, or infringing content or code.
• Disrupt, probe, or bypass the security of the website or platform, or scrape them by automated means.
• Use the service in a way that violates FERPA or other law.

04

Data ownership

Districts own their data, including student education records. We handle that data only to provide the services the district requests, as described in our Privacy Policy and on our Compliance page.

Providers remain professionally responsible for the notes and reports they author. We own the website, the platform, and their software, design, and content. These terms do not transfer any of those rights to you.

05

Service arrangements

A district requests a service, we match a qualified provider, and the provider delivers it on campus or by teletherapy.

• Scope, rates, and other commercial terms for each engagement are set in the district's service agreement or confirmed in the platform.
• Nothing on this website is an offer to provide services at a particular price.
• Providers are responsible for their professional judgment and for practicing within the scope of their license.

06

Scheduling and billing

• Sessions and evaluations are scheduled against the district's calendar.
• Services are billed in the unit described for each service, such as per evaluation, per session, per hour, or per 15-minute unit.
• Rates are not published on this website. They are shown in the platform or provided on request.
• Invoicing, payment, and cancellation terms follow the district's service agreement.

07

Third-party services

The website and platform may link to or work with services run by third parties. Your use of those services is governed by their own terms and privacy policies. We are not responsible for services we do not control.

08

Service availability

We work to keep the website and platform available and reliable, but we cannot promise uninterrupted access. We may perform maintenance, make improvements, and add or change features. Where planned downtime affects scheduled work, we will try to let districts know in advance.

09

Suspension and termination

We may suspend or end access for anyone who:

• Violates these terms.
• Creates a security or safety risk.
• No longer has a valid relationship with a district or with us.

A provider's access may also be suspended if a license or background check lapses or can no longer be verified.

You may stop using the service at any time. When a district's engagement ends, its service agreement sets out what happens next, and student information is returned or deleted as that agreement and our Privacy Policy describe.

10

Disclaimers

Content on this website, including our resource articles, is general information. It is not legal, medical, or clinical advice, and it does not replace the judgment of your ARD committee, your counsel, or a licensed professional.

To the extent the law allows, the website and platform are provided “as is” and “as available,” without warranties beyond those stated in a signed agreement.

11

Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the website or platform. Any other limits on liability are those set out in your district's service agreement.

12

Governing law and agreements

These terms are governed by applicable law. If your district has a signed service agreement with us, that agreement, including what it says about governing law and resolving disputes, takes priority wherever the two differ.

13

Changes to these terms

We may update these terms from time to time. The current version is always posted on this page. When changes are significant, we will also let districts and platform users know directly. Continuing to use the service after changes take effect means you accept the updated terms.

14

Contact us

Questions about these terms go to info@mindbridgetx.com. A person reads every message, Monday to Friday, 8:00 AM to 5:00 PM, Central Time.